Accessibility Statement

Nova Express Recruit is committed to making our website accessible to as many people as possible, including people with disabilities. We want everyone who visits our website to feel welcome, supported, and able to access our services easily.

We aim to make the Nova Express Recruit website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.1, targeting Level AA where reasonably practicable. These guidelines are designed to make web content more accessible for people with visual, hearing, motor, cognitive, and neurological differences.

Accessibility is an ongoing process, and we are continually working to improve the usability and inclusivity of our website.

Where reasonably possible, we aim to:

• Use clear, simple language across the website

• Ensure sufficient colour contrast for text and interactive elements

• Support keyboard navigation throughout the site

• Structure content using headings and labels that work well with screen readers

• Provide alternative text for images where appropriate

• Design forms that are clear, structured, and easy to complete

Nova Express Recruit is committed to providing an inclusive and accessible recruitment experience for all candidates, including individuals with disabilities, long‑term health conditions, and neurodivergent candidates.

We recognise that accessibility needs can vary throughout the recruitment process. Where possible, we aim to:

• Offer flexibility in how candidates engage with us

• Make reasonable adjustments during application, assessment, and interview stages

• Communicate clearly and transparently about roles, expectations, and next steps

• Reduce unnecessary barriers within our recruitment processes

Examples of reasonable adjustments may include alternative application formats, additional time for tasks, adjusted interview formats, or alternative communication methods.

Candidates are encouraged to let us know if they require any adjustments or support at any stage of the recruitment process. All requests will be treated respectfully, sensitively, and confidentially, in line with data protection requirements.

You can contact us to discuss accessibility needs or request support via e-mail, Hello@novaexpressrecruit.co.uk

Our aim is to ensure every candidate has a fair opportunity to present themselves comfortably and confidently.

Despite our efforts, some parts of the website may not yet be fully accessible. This may include:

• Older content or documents that have not yet been fully reviewed

• Third‑party or embedded content (such as external forms or media) that we do not fully control

We are actively reviewing these areas and will make improvements wherever reasonably possible.

This accessibility statement will be reviewed regularly and updated as our website evolves and as accessibility standards and best practices continue to develop.